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Health and Medicine
Calling
the Doctor’s Office
Acitivity
1.
Practice with the dialogue below.
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Receptionist:
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Good morning, Dr.
Smith’s office.
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Patient:
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Good morning, my
name is________ and I would like to make
an
appointment.
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Receptionist:
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What are your
symptoms?
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Patient:
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My stomach hurts. I
am vomiting, and I also have diarrhea.
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Receptionist:
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How long have you
felt this way?
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Patient:
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For the past
twenty-four hours.
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Receptionist:
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Okay, Dr. Smith has
an appointment open at 10:00 this morning. Will
that work for you?
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Patient:
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Yes, I will be there
at 10:00.
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Receptionist:
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Be sure to bring
your insurance card.
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Activity
2.
Practice with the following situation.
Speaker
A:
Call the doctor's office and ask for an appointment to see the doctor cause you
have a lot of red skin rashes on your back and they are very itchy. Your address
is 1029
Main Street
and your telephone number is 908-4328
Speaker
B:
You are the doctor's assistant. Answer the patient's call and ask the
following:
- date
and time of appointment
- symptoms
- complete
name of the patient, telephone number and address
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